I laid a Balterio ClickXpress laminate floor around six months ago & it's started to "crack" when walked on. It didn't so this initially but is slowly getting worse. It's all over the floor, not in one point. Room is approx. 18' x 12'.
It was installed onto pre-existing thermoplastic tiles on a concrete base with the recommended 3mm foam underlay. Although that appeared to crush to tissue-thin almost immediately.
No significant deviations from flat.
Where the tiles had broken around the edge from previous carpet gripper I cut cork tiles to maintain the level.
The recommended expansion gap was maintained all round & as yet, hasn't been covered (that's another thread!).
I've submitted several support requests to Balterio in Belgium but had no response.
Any ideas please before I rip it up & burn it?
It was installed onto pre-existing thermoplastic tiles on a concrete base with the recommended 3mm foam underlay. Although that appeared to crush to tissue-thin almost immediately.
No significant deviations from flat.
Where the tiles had broken around the edge from previous carpet gripper I cut cork tiles to maintain the level.
The recommended expansion gap was maintained all round & as yet, hasn't been covered (that's another thread!).
I've submitted several support requests to Balterio in Belgium but had no response.
Any ideas please before I rip it up & burn it?