I had a glowworm combi boiler installed sept 07, when i tried to turn it on earlier it didnt fire so i opened the cupboard to see that the pressure was 0.4bar and the minimum is 0.5 bar hence why it didnt turn on. I then noticed a damp patch below the boiler which i found was not a joint or pipr but was actually coming from inside the front left side of the boiler casing.
Just so i know does this sound like a warranty issue or poor installation?
I understand you probably wont be able to say with more details etc but at a guess what would you reckon?
Definately no leaks above boiler into casing or anything like that, its something inside the casing leaking.
I called the installer who said he'd get the warranty guy to call me, and am not going to touch it to investigate as it might void the warranty, but if the warranty guy comes and says, it was poorly installed etc would it be fair enough to get the installer back free of charge to sort it seeing it was only done 4 months ago?
Cheers for your help.
Just so i know does this sound like a warranty issue or poor installation?
I understand you probably wont be able to say with more details etc but at a guess what would you reckon?
Definately no leaks above boiler into casing or anything like that, its something inside the casing leaking.
I called the installer who said he'd get the warranty guy to call me, and am not going to touch it to investigate as it might void the warranty, but if the warranty guy comes and says, it was poorly installed etc would it be fair enough to get the installer back free of charge to sort it seeing it was only done 4 months ago?
Cheers for your help.