- Joined
- 31 Aug 2005
- Messages
- 4,064
- Reaction score
- 369
- Country
This fcked up world we live in where nowadays there is zero incentive to be loyal or affiliated to any utility or associated company in any way.
For example Broadband, you sign up for a contracted deal for 12months and after such time your payments go UP, as you're ''out of contract' yet still contracted to pay and pay more!
Same for mobile phones, once you've paid off your phone for 24months or whatever they can keep on charging you the same amount for the phantom phone debt you no longer owe (ok it drops slightly apparently by 10% after 3months until you notice but till carries on.)
How very ****ed up that the financial ombudsman seems to be a toothless giant letting companies butt fck us in this way. Its morally wrong you grant them full access to your virtual wallet via a DD mandated agreement and they totally abuse it without any recompense.
How about all contracts are a 2way agreement which cease fully after agreed period, any extension must be prior agreed to allow continued service and most importantly payment.
OR we have in place a non payment clause for consumers which ensures any money taken after such time without the customer agreeing fully by supplying a continuation or renewal contract0 be refunded with interest after the contract agreement date.
Where's the protection for consumers??? I currently have 10 reminders in place for various contracts to remind me to check as of course none of these companies despite some of them being with for years have zero loyalty back to me to do the right thing.
For example Broadband, you sign up for a contracted deal for 12months and after such time your payments go UP, as you're ''out of contract' yet still contracted to pay and pay more!
Same for mobile phones, once you've paid off your phone for 24months or whatever they can keep on charging you the same amount for the phantom phone debt you no longer owe (ok it drops slightly apparently by 10% after 3months until you notice but till carries on.)
How very ****ed up that the financial ombudsman seems to be a toothless giant letting companies butt fck us in this way. Its morally wrong you grant them full access to your virtual wallet via a DD mandated agreement and they totally abuse it without any recompense.
How about all contracts are a 2way agreement which cease fully after agreed period, any extension must be prior agreed to allow continued service and most importantly payment.
OR we have in place a non payment clause for consumers which ensures any money taken after such time without the customer agreeing fully by supplying a continuation or renewal contract0 be refunded with interest after the contract agreement date.
Where's the protection for consumers??? I currently have 10 reminders in place for various contracts to remind me to check as of course none of these companies despite some of them being with for years have zero loyalty back to me to do the right thing.