Neff dishwasher - dead

[Alison556]

Loaded the dishwasher up and put it on - all seemed to be OK.

It was hours later that I went to get the dishes out and discovered water in the bottom of it and it's completely dead - no power to the control panel. I've done the obvious and checked the fuse in the plug and the breakers but all is OK there.

Is there anything obvious I should be looking at before I get the repair man out?

 

[sircerebus666]

You've done the basics , so unless you're happy breaking out the multi meter and doing some fault finding its the repair man im afraid.

Looks like you will have to do the dishes the old fashioned way for a while!

 

[Alison556]

Repair man coming out on Saturday. I actually had to wash dishes for the first time in 12 years!!!!

 

[Bodgedbuild]

Don't Neff dishwashers have a lead that is similar to a kettle lead? What I mean by that is it is not hard wired but plugged in to the rear of the dish washer itself. It's not been tugged out has it?

 

[Alison556]

Don't Neff dishwashers have a lead that is similar to a kettle lead? What I mean by that is it is not hard wired but plugged in to the rear of the dish washer itself. It's not been tugged out has it?

Ooh I don't know. It's integrated so it's never been moved (dread to think of the dust under it). It had started when I switched it on, but obviously died before the cycle had completed

 

[Alison556]

Well, the main board has gone. So it looks like a new dishwasher

 

[Alison556]

Thinking about it - would I be better replacing the module on my near 12 year old Neff dishwasher or buy a new one?

The repair man said that something had to cause the module to blow - and I could replace the module and it blow again - is that likely?

 

[sircerebus666]

The age of the module could of caused it to blow

For me it comes down , price of parts and labour verses cost of new dishwasher

How much have you been quoted to replace the module?

 

[Alison556]

The guy said off the top of his head, it could be anything between £170 and £250 - I had a look online though and the first one I saw was £165

I'd have to get a cheap one just now - I have had a nightmare with electical appliances the last couple of months - so he recommended a Beko, so that would be £260

 

[sircerebus666]

What's your model number? you should be able to get one for around £100

Fitting it is straight forward

 

[sircerebus666]

I never recommend buying beko......

 

[Alison556]

It's an S5943X2GB/39

 

[sircerebus666]

https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.co.uk/ulk/itm/372858756374

This one will fit

 

[sircerebus666]

643998 is the part number , shared by Bosch, neff and Siemens

 

[Alison556]

Aww fantastic thank you. What's the likelihood of the pump or motor having gone and that's caused the module to blow? Repair man has me paranoid now