New kitchen drawers dont open!

[yjones]

Hi all,
We've just had a new kitchen installed. (Not the most expensive, but certainly not cheap).
A couple of the drawers you have to push really hard to get them to 'soft close'. Theres also a spice drawer (tall and narrow) which you have to really pull to open, it feels like its stuck.
Are these likely teething issues that will correct themselves after use; or should I ask the kitchen store for new mechanisms?
Thanks

 

[securespark]

Where did you buy the units?
Can you go to a showroom and open/ close the units on display to see how they operate?

 

[blup]

It might be that the carcass construction/installation narrows at some point toward the back of the unit. Even being slightly out of square can affect the smooth running of the drawers.

Blup

 

[Notch7]

Some of the latest runners have 3d adjustment including side to side.

Have they been adjusted correctly at the back?

 

[mattylad]

who fitted them?

 

[foxhole]

Get installers back to rectify .

 

[yjones]

Where did you buy the units?
Can you go to a showroom and open/ close the units on display to see how they operate?

Yes - they all worked fine in the showroom.

Some of the latest runners have 3d adjustment including side to side.
Have they been adjusted correctly at the back?

I had an installer fit the kitchen. He did a good job and corrected some of the design errors. Ill ask him about if theres anything he can adjust, although he was the one that told me about the issue.

 

[foxhole]

The fitter should be able to correct all faults or identify manufacturing faults .