- Joined
- 9 Sep 2020
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My RT500RF thermostat has stopped working so I have bought a new one.
I’ve set the 12345 code to be the same on the receiver and the new thermostat. I just can’t get the new thermostat to talk to the original receiver. I carefully followed advice and steps from a post last year on pairing but it still doesn’t receive the call for heat from the new thermostat.
As it’s the same thermostat as the old one I had should the receiver recognise it or do I have to use the new receiver that cane in the new box too. Although it’s the sane thermostat the new receiver looks slightly different to the old one.
I’ve set the 12345 code to be the same on the receiver and the new thermostat. I just can’t get the new thermostat to talk to the original receiver. I carefully followed advice and steps from a post last year on pairing but it still doesn’t receive the call for heat from the new thermostat.
As it’s the same thermostat as the old one I had should the receiver recognise it or do I have to use the new receiver that cane in the new box too. Although it’s the sane thermostat the new receiver looks slightly different to the old one.