Plumbing quote gripe, am I in the right?

[thrashsmith]

In your letter did you mention that you would like the company to absorb the extra payment as a gesture of good will as you are a loyal returning customer and you want to retain them for future repairs. This is known as the soft approach,the hard approach is usually dismissed immediately.

To my mind I wasn't soft or hard with my email. It just seems that they got the quote wrong & somehow misjudged the work involved, so want me to pay what they should have quoted in the first place.

I think I worded this thread badly from the start.

All I'm really trying to figure out is a possible reason why they had to unexpectedly drain the tank for an extra £55 and they couldn't have included that in the quote from the start?

 

[Agile]

We dont know what went wrong with the quote or the communication.

But the only result is that you feel annoyed over just £55 !

I am being pestered by someone who wants me to give them £25k to get involved in a scam.

 

[rules&rulers]

Dont worry,the company (although not named) will get wind of this discussion,many monitor social media or have a company do that for them.

Even a basic google search will revel this company.

Like any transaction,always expect to pay more.

 

[Agile]

If I gave a fixed price quotation and discover that I had made a foreseeable mistake then I would complete the repair within the original quotation.

But then I can afford to treat people as I would expect to be treated myself. Unfortunately most of the world are obsessed with money.

Recently I went out for a meal with a woman who has about £5M or properties and we had agreed to share the bill beforehand. When the bill came she paid her £30 share but only gave £1.50 ( 5% ) as tip. To someone with a good salary of about £60k to not want to give a proper tip to min wage people in a restaurant I thought was awful !

 

[thrashsmith]

Well I haven't said anything here that's deflamitory to the company, if anything I've said I highly rate them - it's in the email I copied and pasted in my first post. This is my first gripe with them.

Yes £55 bothers me. £55 may be peanuts to plumbers but to a blacksmith it's a lot.

 

[Steelmasons]

High water temps will deplete the internal air 'bubble' in a very short time.
It's not uncommon for the 'flying saucer' that is situated inside the unit to flip itself onto its side , this will also cause the 'bubble' to deplete at a rapid rate.
The way forward would be to install an expansion vessel.

 

[PullerGas]

Generally a very reliable units & as Steely has said; with repeated problems an expansion vessel is the answer.

I'd be intrigued to know how the bubble is being re-established. Is this being done correctly??
Lots of my colleges have G3 qualification & most of them couldn't put a nut in a chimps mouth!! F.cking clueless!!

The T&PRV is normally the main culprit & can be cleaned/repaired.

 

[HERTS P&D]

I would like to know more about Tony's date, did you spend the night?

Andy

 

[PullerGas]

I would like to know more about Tony's date, did you spend the night?

Andy

What Tony had a date??!! Well, if she spent the night I bet she was saree in the morning!!

 

[PullerGas]

If I gave a fixed price quotation and discover that I had made a foreseeable mistake then I would complete the repair within the original quotation.

But then I can afford to treat people as I would expect to be treated myself. Unfortunately most of the world are obsessed with money.

Recently I went out for a meal with a woman who has about £5M or properties and we had agreed to share the bill beforehand. When the bill came she paid her £30 share but only gave £1.50 ( 5% ) as tip. To someone with a good salary of about £60k to not want to give a proper tip to min wage people in a restaurant I thought was awful !

FFS!! Tony you're going Dutch on a £60 meal??!! No wonder it's only the five fingered widow every night!!

 

[HERTS P&D]

Andy

 

[HERTS P&D]

I wonder if it was 'finger licking good'?...................................KFC!

Andy

 

[Dan Robinson]

It's the 8 bar blue cold water pressure relief valve below the black cartridge. Not the one on the side of the tank.

IIRC, that part no longer has just a cartridge available, which means a new valve assembly plumbed further down the line. Depending on the plumbing arrangements it may require a partial drain down.

But as said, a picture would help.

 

[PullerGas]

IIRC, that part no longer has just a cartridge available, which means a new valve assembly plumbed further down the line. Depending on the plumbing arrangements it may require a partial drain down.

But as said, a picture would help.

Just as a wee aside Dan.
Yes, the inlet group is available on fleebay etc, but you're paying a premium price for it.
Mr CH has competitively priced inlet groups, but minor alteration would be required.

 

[Dan Robinson]

You don't need the whole inlet group though dude.... The expansion relief valve replacement set it's not that pricey and the original is left in situ and capped.