Premier Elite 64W USB - Com cable

[craftycooky]

Hi,

Is it possible to to have the USB-Com cable permanently connected to the control unit.

Leaving the cable outside the cover, to save having to remove the cover, making laptop connection via wintex easier.

Thanks

Dave

 

[secureiam]

Yes, but why?

 

[craftycooky]

Thanks,
Panel in awkward place and would just make life easier.

Dave

 

[secureiam]

to be fair you be better with a smart com or comip, and access the unit from the sofa?

 

[craftycooky]

Hi,

I have smartcom but do not know how i would connect a laptop remotely with wintex.

Any help to do this would be greatly appreciated
Thanks
Dave

 

[secureiam]

generate an app code on your phone (guessing you already have the app set up?)

you can generate the code in users, add device or use app.

In wintex you click on connect via smart com and enter the app code when prompted.

 

[craftycooky]

Brilliant, thank you so much. I didnt know that.

Will give it a try in a day or so.

Thanks

Again
Dave

 

[craftycooky]

Sorry another question, Just looked at the app and cant see how to generate an app code. I have the master and eng codes.
Thanks

 

[secureiam]

add device

 

[craftycooky]

Thanks, connected to the panel from my sofa via smart com.

Tried to email configuration files, getting ‘error sending email’ message.

Is it possible to flash the panel firmware via smartcom or is a lead needed.

Dave

 

[secureiam]

smart com firmware can be updated by the app

panel firmware need a usbcom and elite flasher.
version 5 and above elite panels can be flashed remotely, however this is available to installers with a TCS subscription and panel subscription renewed annually, personally was advised this is ony any god say flashing for 5.x to 5.y, when 6 is released it may not be adviseable to use or may not be available, but too early to tell.