Quote V Reality

[Dylan123]

Just had some work done.

Final work is £900 more than quote. It’s a big job £8-9k so 10% more . I understand materials might have gone up but not that much.

It wasn’t a signed written agreement but my feeling is if you quote a price that’s the price. Nobody said halfway through that x y z happened so more work needed.

Is this how it works? Am I within my rights to say no?

My industry works on quoted costs and that’s it.

 

[Bosswhite]

As you say a Quote is the price of the job , an estimate is what is says and is flexible .
Request a detailed statement of the works and materials , contact Trading Standards for advice ,
Do you have a written copy of the details of the job, how is it worded .

 

[HERTS P&D]

At least tell us what the job was and what was extra, did you change anything from the beinging or add anything else?

Andy

 

[mrrusty]

Is it a good job? Are you happy with it? do you think you might want to use that contractor again? If it's "three yeses", pay it!!

But in future, it is always better to agree whether it's a firm quote or an "estimate".

 

[johnny2007]

A quote means final price, unless there's a clause specifying extras for unknown situations.

 

[Dylan123]

So to let you know how this went down. This is a mate of a mate and I know him quite well. He did a superb job and went the extra mile.

Bascially said he f’d up the quote because there were a lot of changes as we went.

He was £5,000 cheaper than my nearest other quote. But on principe I wasn’t overjoyed at last minute extras.

So I basically called him and suggest we share the pain - we split the extra cost down the middle and he was fine with it.

I’m still happy at that price. I told him I was gonna tip him a couple hundred for the amazing price and workmanship anyway.

All good with a little sensible negotiation and I will get him referrals for more work but I will warn them he’s good at the job but terrible with paperwork so lock the price in hard

 

[mrrusty]

changes as we went.

Good result, but I think you maybe got away lightly if there were changes...

 

[Dylan123]

Good result, but I think you maybe got away lightly if there were changes...

Didn’t explain this well. There were changes but he told me the costs as we went - his error, not mine.

I was pretty chilled given the low price anyway, I know he’s scatterbrained

 

[scbk]

Each to their own but he was £5k cheaper than the others and yet you want him to "share the pain" by not paying him for work done, when he's done a good job

 

[conny]

So you were notified os changes during the work.
Were you also notified of the change in cost for those changes during the work?
If those cost changes included parts and labour came to £900 then he has lost out.
If he forgot to add the labour, then it's his fault.

 

[carmanmemoranda]

If he did a good job and was the best price and did extras. Then got beaten down.

I wouldn't be working for you again if that was me .

But you got a good result, once

 

[freddiemercurystwin]

The way I'm reading it, the OP had a quote which he accepted.

Along the way there were extras which the contractor priced and agreed with the OP at the time.

Then the final bill was higher because the contractor had screwed up some of his extra prices along the way.

Between them they split the difference.