I am fitting a new handle and seperate thumbturn lock to my bathroom door. Having trouble because I can't even get the old one off! Its a lever and thumbturn lock on the same backplate. I have unscrewed all the screws from both sides of the backplate and even tried to remove the strike plate. Can't get the handle off because the thumbturn part is still holding the whole thing on. What am I doing wrong?
Hellllp pleeeaase!!
Hellllp pleeeaase!!