Roller motor garage Door wont fully open /closes too much

[Obiwanquinnobi]

Hi lads /lasses,

Hope this is in the correct forum?

I've a motorised single roller garage door that won't open fully or closes too much (motor keeps running even after it's physically closed)

To cut a long story short, I closed the door today with remote (with my back turned) then only to hear a massive clattering sound..... as I turned round I a saw a broom I had forgot was propped against the wall had fell and jammed the door about halfway through its travel, preventing it from closing fully but the motor was still running. Not good.
Looks like it's been knocked out of sync


There is a control box on the wall in the garage and I've took off the cover - it has 2 little white dials and a little button. I'm surprising these are limit stops of some sort - which determine the amount of travel etc?

Anyone provide any advice before I start twiddling?

Thanks in advance

 

[Nozzle]

I think the limit stops are on the shaft of the motor

Nozzle

 

[jj4091]

You really need to at least get installation instructions & consider calling in a professional before you start doing anything as your door has obviously not been installed properly.
Imagine if that broom had been a childs neck, the motor should stopped long before any damage was done.

 

[charliegolf]

I have occasional problems with a sectional door not closing properly. Its manual has a reset procedure, thater than physical stops. In essence, I have to get it to recognise and remember the stop position. Worth checking if your manual has the same?

 

[Obiwanquinnobi]

I think the limit stops are on the shaft of the motor

Nozzle

Found them fella. Sorted and cheers. Easy fix in the end

You really need to at least get installation instructions & consider calling in a professional before you start doing anything as your door has obviously not been installed properly.
Imagine if that broom had been a childs neck, the motor should stopped long before any damage was done.

The broom was stuck in a corrugated ridge so the door was bunching up at the top when it travelled down. The safety beam functions fine and no children were or could have been harmed. Thanks for your concern though.

And as for calling a professional.. no thanks. I can feck it up all on my own for nothing tyvm.