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When you replace a lamp do you use a tissue or clean cloth to hold the lamp ?
If you touch the glass with your fingers then there can be a deposit left on the glass. When the glass is hot this deposit then acts as a seed to start a change in the glass leading to failure of the lamp. Even clean and dry fingers can leave enough residue on the glass to start the process.
The GU10 unit is a design which encloses the actual Hologen 'bulb' and as such the requirement to not touch the bulb is illiminated. The exposed halogen bulbs as in the G4 unit does require a tissue when handling but as far as I am aware this requirement is not relavant in the case of GU10's. I hope I have that right, it is certainly my understnding.