Shower problem

There's A rumour that the owner of a gym, which is behind my flat but runs off the same water, has rerouted a burst pipe on his property into the waste flow pipe but I've lived here for over 10 years, surely a burst pipe would have caused problems before now.
:?
 
There's A rumour that the owner of a gym, which is behind my flat but runs off the same water, has rerouted a burst pipe on his property into the waste flow pipe but I've lived here for over 10 years, surely a burst pipe would have caused problems before now.
:?

I've tried to get Scottish water to investigate but they're not interested. I paid Scottish water to fit a new Toby so I could have a direct supply into the house but the company who came to do it abandoned the job as they couldn't figure out how to get the new water into the flat, they managed to get it upstairs, which is a toilet with a saniflow fitted and a sink with only cold water tap.

You can probably see by now why nearly every plumber in the yellow pages has ran a mile from this.
 
I need to go out now (engagement party) but keep me in mind and I will be back. Unless your next piece of advice is to torch the place.
 
Your shower has gone into service mode
you will need to check the manual (page 20 I think) to reset the shower.
You push 2 buttons at the same time to reset but I cannot remember which ones.
when the shower was installed the water hardness should have been set according to your water hardness and then after the preset no off hours of use the shower goes into service mode to remind you to clean the shower head.
 
They managed to get it to supply your two tanks.

That wasn't them, what they did was run new pipes from the new Toby up through my neighbours flats loft and down into my upstairs wc, the managed to cut off the pitiful water supply coming up to this ( damn perhaps I should explain I have 2 lofts, the one with the tanks in it is virtually outside my upstairs wc then the main loft is above the wc), so I have water from the new supply in the wc but they couldn't figure out how to get the new water to serve the downstairs taps.
 
I have mains supply but it goes directly to the tanks and the tanks are too low to give good pressure
If that is true, and all of the taps in your flat are supplied from the tanks, then you need to forget about the shower for now, and get the mains water supply fixed properly.
As a minimum, the kitchen tap needs to be connected to the mains water.

Consuming water which has been stored in a loft tank is likely to be hazardous to your health, and a property with no mains water supply could easily be considered unfit for habitation.
 
So the feeds that come from the tank to the other taps etc just disconnect from the tank and t into the mains feeding the tanks.
 
I have mains supply but it goes directly to the tanks and the tanks are too low to give good pressure
In that case:

turn off water supply
open cold taps to drain the tank
remove the tank and dispose of it
connect the pipe which filled the tank to the one which leaves it.
turn on water and enjoy mains pressure at all cold outlets.
 
I have mains supply but it goes directly to the tanks and the tanks are too low to give good pressure
In that case:

turn off water supply
open cold taps to drain the tank
remove the tank and dispose of it
connect the pipe which filled the tank to the one which leaves it.
turn on water and enjoy mains pressure at all cold outlets.

That actually makes sense. I'll look into that. Thanks.
 
It would make sense were it not the case that your boiler is a system one and that you have a gravity fed cylinder.

So, to clarify (I'm probably missing something) - Scottish Water came and managed to install a new mains supply to your flat, with one spur going to the cold water tanks (the storage tank and the FE tank) in the loft, and the other to a hand basin and the cistern in the toilet?
 

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