Entering the final stages of the bathroom renovation and the enclosure was installed on Friday. The fitter struggled with it and said that 'it wasn't right'. When the bottom seal was installed on the shower door, it wouldn't clear the rail designed to deflect water into the shower and there were some very obvious issues with the panels.
The most obvious issue is the drop between the wall-mounted shower panel and where it meets the door. It isn't obvious here due to perspective but the drop is perhaps 15mm.
You can see at the bottom that the door (bottom seal removed) and the rail don't run parallel:
The fitter had also installed the retaining bars for the glass the wrong way round (appreciate this doesn't paint a good picture) so I removed the enclosure myself for the tiler to replace the drilled tiles.
In doing so, I found the issue. The tray is level across the back walls but not around the curvature and you can see it 'sinking' into the floor as you trace a finger around the curve.






Due to a quirk in ordering the enclosure, I effectively ended up with 2x the metal parts so can do a clean install with fresh parts other than glass but theres no way to vertically adjust the panels/hinges. I contacted the manufacturer and they maintain the tray must be totally level. So my options are:
1. Get them to rip out the tray (possibly damaging it) and re-level. No idea how destructive this would be. Fitter is at fault and is onto his next job but I have £1500 in reserve that I've not paid him yet on the original agreed price.
2. Attempt to reinstall the enclosure knowing the tray isn't level along the curved side and try to make it work. This might mean having to remove the seal entirely from the door.
3. Swap the hinged door enclosure (paid £625 for it...could maybe repackage and sell for half that) for a sliding door enclosure that might hide the issue more easily.
I was tempted just to go for option #2 as we're keen to get the job finished now but looking at the tiling and the adjustment required, I'm wondering if option #1 might be more straightforward than I realise.
The most obvious issue is the drop between the wall-mounted shower panel and where it meets the door. It isn't obvious here due to perspective but the drop is perhaps 15mm.
You can see at the bottom that the door (bottom seal removed) and the rail don't run parallel:
The fitter had also installed the retaining bars for the glass the wrong way round (appreciate this doesn't paint a good picture) so I removed the enclosure myself for the tiler to replace the drilled tiles.
In doing so, I found the issue. The tray is level across the back walls but not around the curvature and you can see it 'sinking' into the floor as you trace a finger around the curve.






Due to a quirk in ordering the enclosure, I effectively ended up with 2x the metal parts so can do a clean install with fresh parts other than glass but theres no way to vertically adjust the panels/hinges. I contacted the manufacturer and they maintain the tray must be totally level. So my options are:
1. Get them to rip out the tray (possibly damaging it) and re-level. No idea how destructive this would be. Fitter is at fault and is onto his next job but I have £1500 in reserve that I've not paid him yet on the original agreed price.
2. Attempt to reinstall the enclosure knowing the tray isn't level along the curved side and try to make it work. This might mean having to remove the seal entirely from the door.
3. Swap the hinged door enclosure (paid £625 for it...could maybe repackage and sell for half that) for a sliding door enclosure that might hide the issue more easily.
I was tempted just to go for option #2 as we're keen to get the job finished now but looking at the tiling and the adjustment required, I'm wondering if option #1 might be more straightforward than I realise.

