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The e-mail I sent to SS today pretty much says it all...
Dear Customer Services
I received a SS Fountain Jet machine for a birthday present in August this year.
I am shocked to learn that you have discontinued the Alco2jet gas cylinders so soon.
To add insult to injury, you are requesting proof of purchase before I can be "eligible for a special offer" to make my < 3 month old obsolete machine, which I gather cost in excess of £50, useable again.
At the moment, it is a useless worktop ornament, gathering dust. Please let me know what you propose to do so I can start using the machine for its intended purpose.
Simon Abbott.
Dear Customer Services
I received a SS Fountain Jet machine for a birthday present in August this year.
I am shocked to learn that you have discontinued the Alco2jet gas cylinders so soon.
To add insult to injury, you are requesting proof of purchase before I can be "eligible for a special offer" to make my < 3 month old obsolete machine, which I gather cost in excess of £50, useable again.
At the moment, it is a useless worktop ornament, gathering dust. Please let me know what you propose to do so I can start using the machine for its intended purpose.
Simon Abbott.