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same thing , in new builds it is common to find popped nails or screws, you need to remove the popped plaster and knock or screw the fixing deeper into the joist, that's if it is in the joist and has not missed it completely, if that is the case then just pull it out and fill the small hole with fillerFollowing - I have something similar in my newish kitchen.
Thanks. I pushed the ceiling board and it clunked a blit. Unfortunately, now exposed two adjacent nailsyep it looks like a popped clout nail head, try and knock it up a bit with a punch and hammer , while you are up there push the ceiling board up a bit to see if it is loose , you may need to put another fixing in, if its solid just patch it up,
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