Texecom GSM Com Issue

[ln1234]

Hello,

Have installed a GSM com unit into a Texecom premier 24 panel and am having an issue with it signalling out on an alarm condition. Sending it an sms for status returns an sms with the alarm status just fine (armed/disarmed), but it won't send out a SMS on an alarm condition. The ARC1 settings including a primary and secondary contact number.

Do the ARC numbers need to be in the +4479xxx format or is 079xxx ok?

 

[Alarm]

But your not sending to ARC`s are you.
ARC = Alarm Recieving Centre.

Recheck your settings and disable or wipe the ARC numbers.

 

[ln1234]

But your not sending to ARC`s are you.
ARC = Alarm Recieving Centre.

Recheck your settings and disable or wipe the ARC numbers.

It does use the ARC options as per the installation instructions:-

Installation Manual

Before attempting to use the GSM module it must be correctly configured as follows:
1. Enter “Engineers Programming” mode and select “UDL/Digi Options”, then
select “Com Port Setup”. Ensure Com Port 2 is programmed as “GSM Module”.
2. Now select the “Digi Options” menu and make sure that “Digi Option 1” is
programmed for “Digi is Enabled”.
3. Now select “Program Digi” and ensure the following options are programmed for
one of the ARC options:
a) Protocol: “SMS Messaging”.
b) Primary No: The number of the recipients mobile telephone.
c) Secondary No: Secondary mobile telephone number (if required).
d) Account No: Leave blank.
e) Dialling Attempts: Program as required.
f) Report Areas: Program as required.
g) Reports: Program as required.
h) Config.: Program as required.
4. Select the “Radio/SMS options” menu and scroll down until the display shows
the GSM signal level. Ensure that the level is between –10 and –95 dBm and the
Bit Error Rate (BER) is less than 6.
Using the SMS Control Commands

 

[Alarm]

Sorry could not reply for a bit, DiY went down

Right check Reports, make sure the areas used are listed.
Then under report make sure 3 and 7 are showing

Thats a intruder and a second device tripping.
Also if its sending a test its working

 

[sparkymarka]

no areas on premier 24.....

 

[sparkymarka]

have you turned on gsm in config arc set up ?

 

[Alarm]

have you turned on gsm in config arc set up ?

Well its reporting armed/disarmed..........................

 

[sparkymarka]

Thats nothing to do with it as he is doing a status report(texting the gsm unit) NOT alarm conditions/ activations

 

[Alarm]

But you admit the unit is responding.

Still awaiting your real answer

However What is set up in reporting as asked before?