Texecom premier 24 problem

[Nintendofan]

I've just fitted a Texecom premier 24 with a proxy reading keypad. All seems to work well apart from unarming the alarm when entering through a entry/exit zone.

According to the instructions once the entry tone has started I just need to present the fob to unset the alarm. This doesn't work, once I present the fob the entry tones changes (gets slightly louder) and Then I have to press the reset key.

Is this normal? If I set the alarm but stay at the panel I can unset with just the fob if no entry/exit zones or access zones have been activated.

 

[sparkymarka]

Programming issue ! Have you programmed it via wintex ? What software version is it ?

 

[Nintendofan]

Programmed through the keypad, software v2.11

So I presume this is not normal?

 

[sparkymarka]

I program all mine via wintex as it's a nightmare otherwise, it's not easy to check the config , it's probably that you have grade 3 option ticked try GLOBAL/ config options.... Turn off 37 and 53 for a start ok

 

[Hoover]

Where about's in Manchester are you?

If you still having problems i am in the area so may be able to have a look.

Look at the programming for the entry exit zone, do you have 1 or two areas assigned to the zone?

There should only be one area to a zone.

Its difficult to be certain when its been programmed by a keypad, unless we know exactly where you have been. Wintex profile makes life so much easier things can be checked very quickly.

 

[Nintendofan]

Good news I've managed to sort it, I'd given the keypad a random address using the switches that happened to be number 6, I knew the panel only accepted a maximum of 4 network devices but didn't realise it only worked when named 1-4. Named as 6 it still sort of worked but I had other strange things happen that led me to change its address, including the light would stay on all the time.

 

[Hoover]

Cool keypad address, the following maybe useful for others.

All dips on is engineers keypad address

Yes and Menu together will display keypad address top right.


Eng = engineer
Then number 001 = keypad 1 and so

Keypads should be addressed from 1 onwards to max panel can support on any given network which is 8, on 88,168 and 640 panels.

As I said before its difficult without knowing where you have been to identify possible issues.

If you are having problems retrace your steps.

Keypads out of the box are address 1 so wont need changing if you only have one keypad on the system.