Well, I have found the answer! Turns out the shop that sold me the Expander did not know what he was talking about, and despite saying it was the new expander, it was old stock. I knew both had to have the latest firmware on it, but trying to find out what firmware is on the expander can only be done by attaching a usb cable to the com port on the expander and then connecting it to the Ricochet software.
And sorry secureiam if I bit your head off, just by then I had had enough of the"expert" shop that sold me the xp w, he was telling me I needed to get a professional engineer in and was quite insulting that I would even dare to try to do this myself (then why sell it to me!!) .... when it was his stock that was the problem.
And sorry secureiam if I bit your head off, just by then I had had enough of the"expert" shop that sold me the xp w, he was telling me I needed to get a professional engineer in and was quite insulting that I would even dare to try to do this myself (then why sell it to me!!) .... when it was his stock that was the problem.
