I've been working through upgrading Firmware and setting up a SmartCom module for my Premier Elite 48 Panel and could do with a hand!
I followed the instructions exactly and got as far as turning on SmartCom at the Keypad and it trying to dial for a 6 digit code so I can start connecting things to the system. I initially got an Ack Failure message, so checked everything, I have a GUID, I have a UDL password.
I used Wintex to have a look at settings and changed a drop-down box, then changed it back, I'm now getting a message that the settings are wrong. I then went back through the setup and also changed from ARC1 to ARC2, now I'm getting a Call Settings error and nothing more.
I have a solid blue light on the LAN light, the Cloud light is flashing.
I have access via Wintex over USB, so I can quickly check setting and change them - is there a guide somewhere to how this should look in Wintex? Or some other stuff I can try?
Thanks
I followed the instructions exactly and got as far as turning on SmartCom at the Keypad and it trying to dial for a 6 digit code so I can start connecting things to the system. I initially got an Ack Failure message, so checked everything, I have a GUID, I have a UDL password.
I used Wintex to have a look at settings and changed a drop-down box, then changed it back, I'm now getting a message that the settings are wrong. I then went back through the setup and also changed from ARC1 to ARC2, now I'm getting a Call Settings error and nothing more.
I have a solid blue light on the LAN light, the Cloud light is flashing.
I have access via Wintex over USB, so I can quickly check setting and change them - is there a guide somewhere to how this should look in Wintex? Or some other stuff I can try?
Thanks