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The company that keeps on giving

Discussion in 'Trade Talk' started by geraldthehamster, 2 Apr 2019.

  1. geraldthehamster

    geraldthehamster

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  2. Ian H

    Ian H

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    Whenever I see something for sale in Birmingham I automatically expect it to be ****e.
     
  3. Anthony118

    Anthony118

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    I actually need to order some Skirting boards for a new project, any suggestions for a good online place to order from? Was thinking of just playing it safe and ordering from wickes or B&Q.

    That lot seem to be right up there with Plus Net for great customer service https://uk.trustpilot.com/review/www.plus.net so I will be avoiding them!
     
  4. flameport

    flameport

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    If you buy from there, go to the shop and select the items yourself.
    Otherwise you will very likely get whatever was pulled from the pile first, which will be all the warped, twisted and knot laden pieces everyone else didn't want.
     
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  5. phatboy

    phatboy

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    Go with a local builders merchant. In my local B&Q, the skirtings are 2.4m or 3m, but the merchants have 5.4m which means I didn't need any joins on a length.
     
  6. john4703

    john4703

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    I used some B&Q skirting and after a few days in a warm kitchen it was so warped that I had to replace it.
     
  7. Notch7

    Notch7

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    Not a curry though.
     
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  8. Notch7

    Notch7

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    Shocking!

    Dozens of reviews mention small claims court- thats not good.

    Skirting mouldings are a difficult product in terms of order taking and production control, because of the huge no of variables.
    It sounds to me like they havent sorted out the right software systems to cope.

    For a business that really gets it right, try worktop express or wealdon tools
     
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  9. geraldthehamster

    geraldthehamster

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    I don't think it's the software; it's the people
     
  10. jonbey

    jonbey

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    I have used B&Q mdf skirting, did the job. Short so fits in my car, although does mean more joins needed.
    My builders used Benchmarx for 4m lengths.
     
  11. Notadecor8ter

    Notadecor8ter

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  12. Notadecor8ter

    Notadecor8ter

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    Yeh I did as well actually, needed a new sill as I'd got foam on this one so ordered another one with the better quality mdf.
     
  13. John D v2.0

    John D v2.0

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    Looking at the registered addresses they look like different companies to me, what makes you think that?
     
  14. Buxus

    Buxus

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    I ordered all my skirting/architrave/picture rails from them and yes their communication is dire. The biggest issue I think is that they state a delivery time of something like 2-3weeks so people start to email and phone them and get fobed off with excuses.

    When the orders did arrive, approximately 10 weeks after order, they gave no delivery date they just turned up on the drive one day! In my situation, the quality was good but I wouldn't push my luck again!
     
  15. phatboy

    phatboy

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    I think he replied on the wrong thread, having said on another he had ordered a window board from them, and I directed to this thread for more info!
     
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