When would you consider it appropriate to inform the customer, that the electrician who installed/extend the RFC that powered all sockets in house (work done in 2007). Was responsible for their loss of power due to non-conformities of the then current requirements. Even though they have agreed to remedy the fault free of charge?
Do I dob them in, as the customer has asked me why they have no power to sockets?
Do I dob them in, as the customer has asked me why they have no power to sockets?
