Maybe a question for a Heating Engineer to clarify
Just had a 831 combi fitted before xmas, replacing an aged gravity system.
The original quote for installation shows the boiler having 7yrs warranty - However, having received the paperwork from Vaillant themselves - they are only supplying a 5yr warranty.
A bit of further digging shows the installer has to be a "Vaillant advance" installer to gain the extra two years.
Now the company who installed mine are listed on the Vaillant website but dont have the advance logo next to their name.
Is it a case of the advance cert having lapsed? - or could it be something more sinister?
Furthermore - what should i do about it? - the warranty was a deciding factor considering the WB boilers give 7/8 years... I cant say im too chuffed if i only get 5yrs.
I havent contacted Vaillant or the installers yet.
Thanks in advance.
Just had a 831 combi fitted before xmas, replacing an aged gravity system.
The original quote for installation shows the boiler having 7yrs warranty - However, having received the paperwork from Vaillant themselves - they are only supplying a 5yr warranty.
A bit of further digging shows the installer has to be a "Vaillant advance" installer to gain the extra two years.
Now the company who installed mine are listed on the Vaillant website but dont have the advance logo next to their name.
Is it a case of the advance cert having lapsed? - or could it be something more sinister?
Furthermore - what should i do about it? - the warranty was a deciding factor considering the WB boilers give 7/8 years... I cant say im too chuffed if i only get 5yrs.
I havent contacted Vaillant or the installers yet.
Thanks in advance.