Happy new year to everyone,
I have recently moved to a house with a Veritas 8 alarm, with one remote keypad (RKP) installed and properly working. For some reason (I do not mention for security issues) the cables of the RKP were cut and reconnected, while the alarm was unset but with the power on. Since then, the RKP is not working, i.e., it has power (the number lights are on) but when I press anything (e.g. my code, or PROG.), nothing happens, all the zone lights are off, and no tone sounds. The main alarm panel is working properly.
I tried to reconfigure the RKP from the main unit, following the manual. From the programming menu, I entered 09, no zone number was on, and then I pressed PROG. with nothing happening.
I think that two are the possible faults. Either the RKP needs reconfiguring with a way that I don't follow properly, or the cut wires are not connected correctly, which I really don't believe.
Please help.
George
I have recently moved to a house with a Veritas 8 alarm, with one remote keypad (RKP) installed and properly working. For some reason (I do not mention for security issues) the cables of the RKP were cut and reconnected, while the alarm was unset but with the power on. Since then, the RKP is not working, i.e., it has power (the number lights are on) but when I press anything (e.g. my code, or PROG.), nothing happens, all the zone lights are off, and no tone sounds. The main alarm panel is working properly.
I tried to reconfigure the RKP from the main unit, following the manual. From the programming menu, I entered 09, no zone number was on, and then I pressed PROG. with nothing happening.
I think that two are the possible faults. Either the RKP needs reconfiguring with a way that I don't follow properly, or the cut wires are not connected correctly, which I really don't believe.
Please help.
George