I started my machine today and had a quick browse on the web (all saved sites nothing new) and the screen froze.
After switching off and re-starting i now have the desk top up for a few seconds then it disapperars for a few seconds and so on for 3 or 4 times then the desk top disapperas for good with just the acer wallpaper showing. The mouse can move about, but there is nothing to click on.
When i restart the password page stays constant without any problems till i put the password in, then the above starts to happen again.
I dont know if this is part of the problem, but last night i had the Microsoft Genuine Advantage down load pop up, so i clicked the ballon and left it to it. Might this be causing the fault, my machine has a genuine Windows XP system (the laptop with XP was bought from PC World).
I have tried system restore, but can only go back to when the machine was switched on this morning for the first time.
The laptop is Acer Extensa 5620Z, less than a year old
Help please....
After switching off and re-starting i now have the desk top up for a few seconds then it disapperars for a few seconds and so on for 3 or 4 times then the desk top disapperas for good with just the acer wallpaper showing. The mouse can move about, but there is nothing to click on.
When i restart the password page stays constant without any problems till i put the password in, then the above starts to happen again.
I dont know if this is part of the problem, but last night i had the Microsoft Genuine Advantage down load pop up, so i clicked the ballon and left it to it. Might this be causing the fault, my machine has a genuine Windows XP system (the laptop with XP was bought from PC World).
I have tried system restore, but can only go back to when the machine was switched on this morning for the first time.
The laptop is Acer Extensa 5620Z, less than a year old
Help please....