Washing Machine off a 13A switched fused unit pack help pls

[Invicta]

A plumber and his mate have plumbed in a washing machine for us.

They have wall mounted a single 3 pin socket and connected it to an existing 13A switched fused unit pack.
The washing machine power on light does not work.

When connected to one of the other 3 pin sockets in a different room (via an extension cable) the washing machine power on light comes on and the machine works.

The switched fused unit pack also has a double socket already connected to it, this double socket is in a adjoining room.
That socket works both when the new single 3 pin socket is connected and when it is not.

So I am currently running the washing machine via an extension cable.

Can anyone suggest what might be happening which stops the new 3 pin socket working please?

(We recently moved house and I can't find my multi meter to test for power).

Thanks for looking,
Bern

 

[EFLImpudence]

The plumber has presumably not connected all the wires.

 

[Invicta]

EFLI,

This was my thought too.

But the three of us have all looked carefully and all wires are (seem to be) connected and secured tightly to their posts.
They used a power tester "pen" which seemed to light up/buzz as expected.

Can 13a switched fused packs get overloaded without the fuse going?

Would it be an idea is to disconnect the cables going to the double socket and connect in the cables to the new single socket?
If this is worth trying I'll wait until I find my multi-meter to make sure I've isolated that circuit.

Bern

 

[deadshort]

Hi, you have checked the fuse in the fuse connection unit is working ?

Regards,

DS

 

[mfarrow]

The light pen will tell you if there's line voltage (or induced line voltage) at the end. It won't tell you if there's a neutral present, or more importantly an earth!

 

[Invicta]

Fuse is OK.

I hadn't thought about the earth.
I bet that's where the fault is.

Thank you for the various replies and suggestions,

Bern

 

[EFLImpudence]

No, the earth will make no difference to it working.



If all the wires are terminated properly and all the accessories are good then it CAN'T NOT work.

It could be anything wrong.

Get back the plumbers to fix it.

 

[RF Lighting]

I think I'd rather have an electrician sort it if it were my house...

 

[Taylortwocities]

No, the earth will make no difference to it working.

Absence of a neutral will, though. And you wont detect that with any light pen. You need a multimeter or a two-probe voltage tester.

I can't believe that the plumbers left without checking the operation, or maybe I can…...

 

[ban-all-sheds]

I can't believe that the plumbers left without checking the operation, or maybe I can…...

They turned on the water to make sure the hose connections didn't leak - what more do you want?

 

[Invicta]

Thank you for all the replies.

We are new to the area having moved from Tewkesbury to just south of Leighton Buzzard the week before Christmas so finding a good electrician is going to be the next task on our list.

I am working away for a couple of days then we have the mother in laws birthday to attend over 250 miles away so that's the weekend taken care of.

It looks like next week I'll be trying to find an electrician,

Bern