Where to report dodgy electrical job

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6 Mar 2014
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Location
Ayrshire
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United Kingdom
I had some electrical work done at the end of last year, moving a consumer unit and a few bathroom additions. A week after the work was complete I was issued with an electrical installation and test certificate. Having had a closer look at the work done I'm pretty sure some of it is just wrong e.g. turning ring circuits into bridged circuits, joining 2 circuits together so it needs 2 MCBs switched off remove power from the circuit. I also think the test results on the certificate have been made up, the number of circuits doesn't match the actual circuits on the board and the MCB ratings don't match either, it also lists 3 shower circuits and I don't have an electric shower.

Does anyone know if there is somewhere official I can report my concerns, I'm in Scotland if that makes a difference?
 
Cross-wiring circuits so it needs two MCBs switched off to kill the power IS wrong, no two ways about it, so that's wrong to start with. I suppose one could be generous and say the "electrician" might have sent you someone else's certificate/results by mistake, but that's pretty sloppy.

Does he claim to be part of a competent person scheme (NICEIC, ELECSA, NAPIT, ECA)? If so start by complaining to them - if he's a bona fide member they'll take him to task, if he's an imposter they'll go for his gonads.

If not, get on to the local council trading standards. Straight away.

Being in Scotland doesn't mean you have to have dodgy workmanship and sloppy paperwork.

pj
 
In the not to distant future, you will have to ask your questions in the forum for electrics outside of the UK. :wink:
 
I did think it might be the wrong certificate but given the faults I've found I would have thought they would shown up in the test results so how could he issue any test certificate. I don't know who he may be registered with, he flashed a card but it could've been his bus pass for all I know.

I've emailed building standards at the council for advice but not sure if they'll be interested. Got this guy off rated people, mostly 5* reviews, worries me he's doing work and issuing certificates for such bad work.

He obviously cut cable short and joined them with just connector block and tape hidden behind plasterboard, I didn't think that was allowed. He wired bathroom lights, uf heating, extractor fan, cabinet and digital shower valve from an old pull cord switch, 10mm cable and 32 amp mcb. Shower valve needed a 5 amp fused switch which he only added after I pointed this out.
 
If you have their details you could call them with your concerns and offer them the opportunity to make safe and conformant any work he had done.
Also you can contact his scheme provider if registered, if you input his details here, if he is member of one of the main schemes he should come up.
http://www.competentperson.co.uk/
They generally have a complaints procedure.
Failing any joy from the above, then I would contact trading standards, you have document with this persons signature on, you will have a record via rated/unrated people that this person was employed by you to do the work.
And see what they can other you in advice.

The person performing this work does have duty of care and it may be something you want to take up with the HSE.
 
He obviously cut cable short and joined them with just connector block and tape hidden behind plasterboard, I didn't think that was allowed. He wired bathroom lights, uf heating, extractor fan, cabinet and digital shower valve from an old pull cord switch, 10mm cable and 32 amp mcb.

All of that is pure rubbish workmanship and electrically bad. Definitely one for Trading Standards. And if you got him off Rated People you need to go to them, too. Give him some non-star feedback and suggest to RP that their rating system isn't up to much in this case.

pj
 
I've emailed building standards at the council for advice but not sure if they'll be interested.
They may not appear to be interested but building control officers have been known to inspect work a suspect workman is carrying out. Their hands are tied because they cannot insist on access to inspect if the owner of the property refuses access.

They also have to be careful not to make the accusation ( by implication ) that the workman is not meeting the required standard.
 

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