Just wondering why all the independants on here continuously bad mouth bg, i've worked for them for 13 years, and yes they have their bad points,every big company does but in the last 13 years i've seen some real horror installations/repairs by other companies and independants. We have over 7500 engineers working for us there's always going to be a few bad apples. We get 100's off subbies wanting to work for us every year and for every 10 we get only 2 can hack it. So come on don't tar us all with the same brush.