Hi everyone
Vaillant ecotech 832 plus
I have recently posted about our Radiators not heating up and was advised that it may be the diverting Valve and to call an Engineer out.
I tried to get in touch with the Person who had installed the Boiler in 2019 but was not able to get through to him so got in touch with his Cousin instead who came out to have a look.
He had come to find out that there has been Water leaking into our Boiler for a very long time from the Flue.
There is rust builtup all over, some Pipes have corrosion and turned purple, Water all over the Electrical Plugs and the Water is still leaking into it as im writing this Post.
The Engineer told me that he would try to come back in a Week or so time to have a look at the diverting Valve and left it at that.
I then did some research about the Water leak and discovered that the Flue should have been installed levelled which is not the case.
He raised the end part of the Flue which has maybe caused the connecting Seal at the Boiler side to leak Water back into it.
I have got back in touch with him and told him that the Flue needs to be level but he disagreed with me saying it needs to be raised at the end.
I told him that the exit Pipe inside the Flue is already raised at the end part and that he should not have raised the part as well.
He had disagreed with me and told me that his Cousin who installed the Boiler had gone abroad for sometime and that he was not sure when he would return back.
I tried to ring and message him with no response.
Vaillant told me that a leaking Flue is not covered by their Warranty as it is an installation fault and not a Manufacturers fault.
Can anyone confirm please if the Flue should have been installed levelled ?
The leak is literally on the right side of the Flue.
Thank you for all of your help and advice.
Vaillant ecotech 832 plus
I have recently posted about our Radiators not heating up and was advised that it may be the diverting Valve and to call an Engineer out.
I tried to get in touch with the Person who had installed the Boiler in 2019 but was not able to get through to him so got in touch with his Cousin instead who came out to have a look.
He had come to find out that there has been Water leaking into our Boiler for a very long time from the Flue.
There is rust builtup all over, some Pipes have corrosion and turned purple, Water all over the Electrical Plugs and the Water is still leaking into it as im writing this Post.
The Engineer told me that he would try to come back in a Week or so time to have a look at the diverting Valve and left it at that.
I then did some research about the Water leak and discovered that the Flue should have been installed levelled which is not the case.
He raised the end part of the Flue which has maybe caused the connecting Seal at the Boiler side to leak Water back into it.
I have got back in touch with him and told him that the Flue needs to be level but he disagreed with me saying it needs to be raised at the end.
I told him that the exit Pipe inside the Flue is already raised at the end part and that he should not have raised the part as well.
He had disagreed with me and told me that his Cousin who installed the Boiler had gone abroad for sometime and that he was not sure when he would return back.
I tried to ring and message him with no response.
Vaillant told me that a leaking Flue is not covered by their Warranty as it is an installation fault and not a Manufacturers fault.
Can anyone confirm please if the Flue should have been installed levelled ?
The leak is literally on the right side of the Flue.
Thank you for all of your help and advice.