texecom dialler - with fibre

[Jupiter01]

I currently have a texecom dialer which uses my copper line for automated calls in the event of alarm activation.

My village now has Fibre which offers faster broadband speeds. If I switch to this for my broadband and home phone, will it break my texecom dialer? If yes, how can this be resolved?

Thanks in advance

 

[secureiam]

Depends on how the fibre is supplied.

So if it isnt cable everything goes via open reach pretty much in the UK, they should be able to supply you with the appropriate kit to make it work and should be part of your discussions with them.

The topic has been approached on here before.

For example with a voip lines we could plug the phones and devices that used the phone lines into the dedicated ports on the supplied routers.

 

[Placeflames]

I used to have the same problem after switching to fibre. What worked for me was dropping the dialler and using a simple sms api setup through a Raspberry Pi connected to the panel outputs. Now I get alerts straight to my phone via text, and it’s way more reliable than waiting for the dialler to react properly on a digital line.

 

[SimonH2]

So if it isnt cable everything goes via open reach pretty much in the UK, they should be able to supply you with the appropriate kit to make it work and should be part of your discussions with them.

There are a lot of alternative suppliers - in our town we have a choice of Openretch (and ISPs using them) or Fibrus.

But if OR, they have nothing to do with anything past the fibre-copper NTU. Depending on the ISP, you either use the ISP supplied router, or you use your own. Using the ISP supplied router is usually the simplest but can have limited functionality, not all ISPs allow you to use your own router. But regardless, that's nothing to do with OR.

I think most ISPs now supply routers with a phone port on the back, subscribe to their digital voice service, and you can plug in a phone. In theory this will work with most analogue devices, but there's no guarantee.

 

[Nintendofan]

Now I get alerts straight to my phone via text, and it’s way more reliable than waiting for the dialler to react properly on a digital line.

I find that an important text can be easily missed on a modern phone especially with all the phones other 'alerts' etc. particularly whilst driving. I find a constant ringing harder to miss so use a GSM dialler in my case.