Vaillant ecoFIT pure 415 - Faulty Panel Seal

[dilalio]

the original guy

Was there to do a service and deemed there was no "unsafe situation" so left boiler operational and informed the responsible person.
We have no idea of the contractual obligations of the service engineer attending.

 

[dilalio]

I contacted the company that identified the issue and they have quoted £156 to supply and fit a new panel. They are an approved Vaillant installer/repairer. Credit to them, they asked me to check if I could get it done under warranty, but that expired last year.

Personally, I'd put a co alarm in the room and leave it to see if there's any further deterioration at next service/repair event.

 

[jj4091]

Was there to do a service and deemed there was no "unsafe situation" so left boiler operational and informed the responsible person.
We have no idea of the contractual obligations of the service engineer attending.

Wasn't questioning contractual obligations but if he had concerns and thought it was worth raising it with the customer I would have thought it would have been better to follow it up for him and advise while he was on site. That's what I would have done. Not leave it up the cust. to sort out,