Menvier TS2400 - reset HELP

[sparkymarka]

What’s coming out of in Volts DC
Battery leads ( battery disconnected ) inc psu
Aux volts inc psu
Network bus

 

[sparkymarka]

I think the network bus power is A and B

 

[jigp]

away from home will check when i return and post back, thanks

 

[jigp]

What’s coming out of in Volts DC
Battery leads ( battery disconnected ) inc psu
Aux volts inc psu
Network bus

getting 11 from the batteries

 

[jigp]

ok thanks, but what does this mean? I have a multimeter and changed all batteries and still get the menvier security version 4.1 screen on the panel
...any help greatly appreciated

 

[jigp]

More pics

 

[sparkymarka]

11 volts ? That’s too low …I would wire the keypad direct onto the panel network with nothing else on the network to see if it works it could be one of the data lines down to the keypad …

 

[jigp]

ill give this a go thanks

 

[jigp]

swappws keypad but still dead seems like its not getting power..

 

[jigp]

any ideas

 

[sparkymarka]

Did you wire it onto the network at the panel ?

 

[jigp]

Did you wire it onto the network at the panel ?

yes did this still dead. so the alarm bell outside goes off when mains power switched on, however when switched off nothing happens...not sure if the back up power is getting to the panel...

 

[jigp]

also both panels are grey and not responding when pressed.

 

[Bigsosij]

Its had a good innings, time for a new one

 

[Bigsosij]

U tried only 1 keypad connected at time ?