wintex

Hi all, I know there are similar posts revolving supervision fault but I cannot find anything which relates to my issues.. Is there a way to make my system force omit my wireless PIR sensor? I have a Texecom wireless PIR in my van which connects to the system when on the drive but obviously...

Hi There, I have an old style USB-COM interface cable (see attached pic) that i am currently using with Wintex on my premier elite 48. As am now looking to upgrade the firmware as its still on v3.02 Can i use the existing cable or do i need to invest in the newer JAC-0001 cable. Also when...

I have 3 different Premier Elite 64 systems installed. I added a smartcom connected via cat5 to all of them. Everything was working fine, Wintex and Texecom app, but recently when I try to login via wintex using "connect via smartcom", it asks for my 6 -digit texecom connect app code which i...

Hi, I've installed a Premier Elite 24 with smartcom LAN/wifi. Everything has been working ok but recently when I try to login via wintex using "connect via smartcom", it asks for my 6 -digit texecom connect app code. I've generated the code on the panel and entered it, but then I get error...

Hi, hoping someone can help me, I had to move my wintex and ricochet to a new machine. I have wintex running and connecting to my premier elite 64 no problem, but, if when connected through wintex i hit the ricochet button it just wont connect the bottom left "status" flashes a load of stuff...

Hi, My first post here. I tried seaching the forum but couldn't get a match on my issue. I'm installing a Premier Elite 24 with smartcom LAN/wifi. I have setup the smartcom by following these instructions: https://www.youtube.com/watch?time_continue=132&v=jLhAYV1kSTI&feature=emb_logo I would...

I had a battery failure on my internal sounder, so put the system into engineering mode and changed out the 8 batteries (one had failed with no measurable voltage). Having put the system back into normal mode all appeared to be fine. However having checked the Wintex Ricochet Monitor one of...

Hi there my first post, hope someone can be kind enough to help. I installed an elite 64 and had/have it all working, with a SmartCom, connect app, and wintex etc. I then setup a new PC and want to move wintex to this new machine, but, i seem unable to get wintex on the new machine to connect...

I have a texecom premier 48 (older panel) I installed a while back but cannot get it to finish arming and never have managed it... It just keeps buzzing and claiming it will arm but never does, until cancelled with the user password. I can't see anything obvious in my settings that would cause...

Hi all, ... First post, just want to start with some appreciation for all the information already on this forum. I have used it to setup my Premier Elite system from scratch with no alarm experience. just being a qualified electrician. I do however have 2 questions: - I have a Ricochet PA...

I have installed a Texecom Premier Elite system and its all working fine. I connect to it through the ComWifi unit. I set up the app so that I can receive notifications but every 2 or 3 days the app stops working. I am no longer able to receive notifications or access the keypad through the...

I have a Premier 48 (not Elite) with the ComIP that has been running for a few years. I tried to connect to Wintex but got a connection problem so I started some troubleshooting. 1) In the router modem, I found that the ComIP was not being assigned an IP. Eventually restarting the panel solved...