Signed up for my wife's mobile phone 2 years ago, and it was £25 a month (or £300 total for the year) for 100 cross-network minutes and 100 texts per month.
Last year, I was given a better deal with 3, so signed up with them instead. Phoned up O2 to cancel and they offered me £15 per month for one year, half price for the first 6 months (or £135 for the full year), £25 per month after 12 months and a fancy-schmancy phone upgrade. Took this and cancelled the 3 contract (which went surprisingly hassle-free, all things considered).
This year I phoned up their cancellations department, saying that rather than me shop around, then they do a better deal, how about they just give me a good deal right off. So they have offered £15 per month, with £100 credited to the account (so £80 for the year) and I've taken it. Last year's phone (Nokia 3220) is still perfectly good, so no need for an upgrade.
Which means that I am now saving £220 per year, compared to if I had just done nothing and let the contract roll, which I guess many people do, and is in fact what O2 et al rely on to make their money.
Not bad for 10 minutes on the phone....
Last year, I was given a better deal with 3, so signed up with them instead. Phoned up O2 to cancel and they offered me £15 per month for one year, half price for the first 6 months (or £135 for the full year), £25 per month after 12 months and a fancy-schmancy phone upgrade. Took this and cancelled the 3 contract (which went surprisingly hassle-free, all things considered).
This year I phoned up their cancellations department, saying that rather than me shop around, then they do a better deal, how about they just give me a good deal right off. So they have offered £15 per month, with £100 credited to the account (so £80 for the year) and I've taken it. Last year's phone (Nokia 3220) is still perfectly good, so no need for an upgrade.
Which means that I am now saving £220 per year, compared to if I had just done nothing and let the contract roll, which I guess many people do, and is in fact what O2 et al rely on to make their money.
Not bad for 10 minutes on the phone....