because it is not a service , they call it an annual safety check, or should be called stick a flue gas analyser in and record the results (Poke and go). it takes longer to complete the laptop records , any faults reported by customer , raise another job, if total time from logging in to say you are on site to completing everything and customer signing the laptop and you closing the job down to say it is complete exceeds 42 mins, then it flags up and you are called in to explain why
And how does it work if you are given a few breakdowns a day and need to return to fit parts?
They are timed differently, if a part is needed you put what is needed into the laptop, it is ordered and delivered or you or someone else will uplift it when it is available and someone returns to fit it, might be you might not, depends on lots of variables
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