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Consumer Rights Act 2015

Discussion in 'General Discussion' started by securespark, 9 Aug 2019.

  1. durhamplumber

    durhamplumber

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    True.
     
  2. durhamplumber

    durhamplumber

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    You will end up having a heart attack
     
  3. securespark

    securespark

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    That's a helpful comment! Thank you. Why do you think that?
     
  4. securespark

    securespark

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  5. noseall

    noseall

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    Seems fair to me. Doesn't warrant any more effort or wasted time trying to extract more.
     
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  6. securespark

    securespark

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    Thanks.
    But presumably that would be in exchange for the fridge. And the payment would be in Currys vouchers.
     
  7. mattylad

    mattylad

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    Don't presume anything.
    A refund is a refund, vouchers are not a refund - demand ££
    If you want to keep the fridge and get it repaired then ask if they want the fridge or shall you dispose of it?
     
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  8. Harry Bloomfield

    Harry Bloomfield

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    I agree, insist on a cheque for cash - their £163 offer will maybe cost the £100 if paid in vouchers. Agree to cash, with the proviso that you keep the fridge, if that would be sensible for you? Me, I would be looking to replace/ or repair the loom myself, maybe find a more substantial way to fix it.
     
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  9. securespark

    securespark

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    OK. Sorted this now, after much discussion on the phone. We have the fridge and a large refund.
     
  10. conny

    conny

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    How large a refund and will you be able to repair the fridge yourself to a standard that it won't break down again, or at least, last longer than their repairs?
     
  11. Ihavenojob

    Ihavenojob

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    Splash out & treat yourself to a Beko fridge.
     
  12. securespark

    securespark

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    Very large!
    Any repair has to last longer than theirs. I will order a loom and modify it against abrasion and see how things go. I have a friendly appliance repair guy who is very helpful too.

    This is the crazy thing. Apart from the niggling wiring loom fault, it's a great fridge with huge capacity and good layout.

    Think we will just buy a new loom every now and again and see how it goes.
     
  13. Harry Bloomfield

    Harry Bloomfield

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    That's what I would do.
     
  14. mattylad

    mattylad

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    I don't think you mentioned it in this thread, but what make & model is it?
    Just so we can be sure to not get the same one unless we want to change the loom too :)
     
  15. securespark

    securespark

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