I have a 6-zone wired DSC Power832 system (no annual maintenance contract since 2004). I had an extra room built this year at ground level and want a sensor installed in it. However I'm having trouble sourcing one & also an installer to agree that they can fit it.
The original installer, Castle Security (Edinburgh, 1998) won't do anything without setting up a £100 a year maintenance contract and would need the engineering codes from the last maintainer. A*T had the maint contract last and say they don't have the engineering codes, all you need is the user's alarm master code (which I have a note of).
Another local firm said there's only a handful of registered installers for this system, CFSS in Cardiff being a distributor of hardware. Does anyone know if the Power832 does just have the one master code? I don't want a maintenance contract, just an extra sensor & someone to fit it as a one-off job.
The original installer, Castle Security (Edinburgh, 1998) won't do anything without setting up a £100 a year maintenance contract and would need the engineering codes from the last maintainer. A*T had the maint contract last and say they don't have the engineering codes, all you need is the user's alarm master code (which I have a note of).
Another local firm said there's only a handful of registered installers for this system, CFSS in Cardiff being a distributor of hardware. Does anyone know if the Power832 does just have the one master code? I don't want a maintenance contract, just an extra sensor & someone to fit it as a one-off job.
