Hello
Today i took delivery of a Duel Fuel Cooker from "Comet".I paid for installation and looked foreward to a new Richmond df550 cooker to be installed.To cut a long stoey short,the engineer who is also the delivery person with "Comet" would not install the appliance because i had only a 32 amp fuse in the main fuse boxes and he said it needed a 40 amp.After paying around £80 to Comet, for this installation,and they not giving any instructions prior to delivery about requirements i believe i have been cheated by "Comet".The engineer left with a cooker stuck in the middle of my kitchen unpacked.I enquired to a well know Electrics firm in my local area as to what is required to change a 32 amp fuse to a 40 amp and was totally surprised that the cost would be over £200 to chase wires from main fuse box to kitchen for the cooker.Ihave been cooking with a gas cooker for over 10 years and have all the sockets plugs ect which are correct but the main fuse box needs a 40 amp fuse.Comet never mentioned any of this at the time of sale nor did anyone give me any literature when going to look at the cooker before i bought it.
How many people in the UK do not know this information.If this safety aspect has been changed recently then it has not been published to anyoneother than Gas safety Engineeres-
P.S
tHERE ARE NO LONGER CORGI Engineers-They are Gas Safety Engineers
Every one i know stil refers to them as Corgi,but apparently this changed in 2009.If we do not know that change,what chance of knowing about fuses unless someone tells us-This someone took £800 for my cooker and £80 for the installation and never mentioned a thing -Comet,you are having the cooker back and i will expect a total refund of all my money and more for my time ,stress and financial losses.
Today i took delivery of a Duel Fuel Cooker from "Comet".I paid for installation and looked foreward to a new Richmond df550 cooker to be installed.To cut a long stoey short,the engineer who is also the delivery person with "Comet" would not install the appliance because i had only a 32 amp fuse in the main fuse boxes and he said it needed a 40 amp.After paying around £80 to Comet, for this installation,and they not giving any instructions prior to delivery about requirements i believe i have been cheated by "Comet".The engineer left with a cooker stuck in the middle of my kitchen unpacked.I enquired to a well know Electrics firm in my local area as to what is required to change a 32 amp fuse to a 40 amp and was totally surprised that the cost would be over £200 to chase wires from main fuse box to kitchen for the cooker.Ihave been cooking with a gas cooker for over 10 years and have all the sockets plugs ect which are correct but the main fuse box needs a 40 amp fuse.Comet never mentioned any of this at the time of sale nor did anyone give me any literature when going to look at the cooker before i bought it.
How many people in the UK do not know this information.If this safety aspect has been changed recently then it has not been published to anyoneother than Gas safety Engineeres-
P.S
tHERE ARE NO LONGER CORGI Engineers-They are Gas Safety Engineers
Every one i know stil refers to them as Corgi,but apparently this changed in 2009.If we do not know that change,what chance of knowing about fuses unless someone tells us-This someone took £800 for my cooker and £80 for the installation and never mentioned a thing -Comet,you are having the cooker back and i will expect a total refund of all my money and more for my time ,stress and financial losses.