fault code and remedy

Joined
28 Jul 2010
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Location
Yorkshire
Country
United Kingdom
I have an " Ideal icos " HE15 boiler. When i turned it on for hot water the panel was displaying the fault code "H" then "n". Could anyone tell me what the code means, and how the fault can be fixed please ?
 
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the fault code means the boiler has reversed polarity (live and neutral the wrong way round) get your installer back .
 

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