French doors not locking easy

JP_

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Title should say Not, not But...

I need to push the handle to hard to lock my doors. Calling the installer out hopefully (june 2018 install) but if they ignore me, is it just as matter of turning some of these in the hinges?

IMG_20190620_210750643.jpg
 
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It needs a bit of diagnosis.

Start by seeing the handle raises easily and key locks when door is open.

If it does then check door alignement - do doors line up at top and bot and are they parallel when shut.

If doors have separate keeps, you can take 1 off, see if door locks, then try other keep.

Its a matter of elimination.

Yes adjustment is on hinges usually, but rubber compression is on keeps
 
Will check. Pretty sure it locks fine when open.

What are keeps?
 

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