Galaxy Flex fault when setting alarm

[maco73]

Hi, i Installed a new Galaxy Flex 20 with mk8 keypad and a couple of RF zones. Had some previous issue with the tampers and low battery in a few PIRs but that has been sorted now. I have a new 7.2Ah battery fully charged.
Problem is when I set the alarm I get this "ALERT-BATT LOW", ent=CONTINUE SET on the panel, and then after pressing enter "ALERT-FAULT RST" ent=CONTINUE SET. So I can set the system by ignoring these error, but what are these errors coming from and how to get rid of them?
Thanks for any help on this!

 

[GalaxyGuy]

Hi, where did you buy the panel? Was this one of the eBay 'new' panels that are actually customer returns?

This sounds like a faulty unit, so will need replaced.

 

[maco73]

Hi, thanks for the info but the panel is from SecurityWarehouse. Do you have any reference on this issue?

 

[GalaxyGuy]

This can also happen if you've connected the battery terminals the wrong way. This can damage multiple components. If from SW, just process through returns.

 

[GalaxyGuy]

Just another thought on this. Is the led on the keypad flashing? If not, perform a 51.17 restart in engineering mode.

 

[maco73]

Sorry for late reply, but now after being away on vacation for a few weeks after starting up the panel again it seems to work fine! Very strange, because i did shut it down and restart it several time before, but now I don't get the errors any more... so it seems fine for now. :/

 

[BoilermanRich]

This can also happen if you've connected the battery terminals the wrong way. This can damage multiple components. If from SW, just process through returns.

I have this same issue on my alarm however my lights do flash..

Can't seem to get it to clear at all - I have a flex 50 panel. as above - can also override and set but using the keyprox fobs it doesnt allow me to set and using an RF fob i have to press twice to effectively override the faults displayed.

Any ideas?

 

[GalaxyGuy]

The flashing keypad led is for system backup battery fault. This can be either the battery itself or the charging/monitoring circuit.

 

[BoilermanRich]

Hmmm.
Thought the same and just changed the battery. Any way I can test the charging circuit?

Thanks

 

[BoilermanRich]

Any idea GalaxyGuy?

I've acquired this alarm with this fault. Would save me replacing the whole panel.

Thanks