Homeserve fined

[D_Hailsham]

£35 million (New link)

And that's not all!

Ofcom fined them £750k in 2012 for silent calls and they have had to put £40 million aside to pay compensation

 

[Johnmelad]

http://www.ft.com/cms/s/0/a6b12bc8-7c4d-11e3-b514-00144feabdc0.html#axzz2qUMJhre4

 

[D_Hailsham]

http://www.ft.com/cms/s/0/a6b12bc8-7c4d-11e3-b514-00144feabdc0.html#axzz2qUMJhre4

That link doesn't work now - you have to subscribe to the FT to be able to read it! I have changed the link in my first post.