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Honeywell Galaxy Series 2 help please!

Discussion in 'Alarms, CCTV & Telephones' started by claireweenie, 24 Oct 2016.

  1. claireweenie

    claireweenie

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    We have the above alarm. Originally installed by ADT a decade ago, it used to text us when it went off but that feature hasn't worked since we cancelled our monitoring contract and had some dodgy alarm men come and reset the whole box (ADT didn't give us the engineers code when we left and wanted £110 for the priveledge).

    Since then it's worked fine as a stand alone system, until recently...

    We had an issue with our broadband. BT have been to resolve it and said the now redundant tel line to the alarm wasn't helping the broadband issue. As the phone bit of the alarm hasn't worked for years he disconnected the tel line.

    However, now I can't set the alarm as the pad says 'Tel Line Fail - Manager Reset Required'. I've tried the Manager reset code but it won't let me clear it, presumably because the tel line issue is obviously not resolved.

    Can someone talk me through the steps to get the alarm to no longer try to recognise the tel line so it goes back to working perfectly as a stand alone alarm system please?

    Thanks in advance
     
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  3. Handymanjo

    Handymanjo

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    You need the engineer code
    The line fault monitor wants turning off
     
  4. claireweenie

    claireweenie

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    Got the engineer code.
    Is it just menu 56,
    1 (Telecoms)
    10 (Line Test Fail)

    I need to change? Didn't know if there was a knock on effect of changing this or if there were any other menu options I need to address.
    Thanks
     
  5. Handymanjo

    Handymanjo

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    That's correct
    Option 56 commas
    1 telephone
    10 line fault turn to 0 off
    Etc out engineer
     
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  6. claireweenie

    claireweenie

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    This worked, alarm now working fine again. Thank you so much!
     
  7. Handymanjo

    Handymanjo

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    Well done
    Glad you got it sorted
    Don't forget the thanks button!
     
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