Hello
I have a galaxy 2 Honeywell alarm fitted. Part number galaxy 2-12c012 class 2 grade2 lx1-1221.
When I type in the default engineers code it states 5 event, I press A and toggle through each of the events , underneath 4 of the events it states 'press ent to continue' until it gets to ' tel line fail' on the top line and then 'reset required' beneath. When I press net it come up with 'user reset required' and won't let me set the alarm.
Any help on this, I do not want to override the fault but would like to fix the issue causing this.
Additionally, we have had an additional separate dial out unit installed to call and relay a voice recorded message. Just thinking now whether the actual unit could have done this? And whether the fault could be because the alarm box has been set up incorrect. Any advice would be appreciated...just bought a new house and calling another person to fix it is not an option...the alarm has been like this since fitted....
I've found he manual online and nothing in there regarding user reset.
Thanks in advance.
I have a galaxy 2 Honeywell alarm fitted. Part number galaxy 2-12c012 class 2 grade2 lx1-1221.
When I type in the default engineers code it states 5 event, I press A and toggle through each of the events , underneath 4 of the events it states 'press ent to continue' until it gets to ' tel line fail' on the top line and then 'reset required' beneath. When I press net it come up with 'user reset required' and won't let me set the alarm.
Any help on this, I do not want to override the fault but would like to fix the issue causing this.
Additionally, we have had an additional separate dial out unit installed to call and relay a voice recorded message. Just thinking now whether the actual unit could have done this? And whether the fault could be because the alarm box has been set up incorrect. Any advice would be appreciated...just bought a new house and calling another person to fix it is not an option...the alarm has been like this since fitted....
I've found he manual online and nothing in there regarding user reset.
Thanks in advance.