I shall explain.
when a system calls the police, it must be on "engineer reset" so an engineer can acertain why alarm went off and stop it from doing it again, causing another false alarm.
If the customer knows what the engineer code is they can reset it again, it will go off again becasue of the fault NOT being fixed, next thing police refuse to attend.
More modern panels have built in / "bolt on" remote rest units, where by they can call the ARC (explain why it went off) and they will give a code and the ARC will give a code in return that will reset the alarm. This code is based on logarithims, so they change each time.
if a customer is "bells only" and so has no need of engineer reset, then the following applies, as it does to "signalling" sytems
with the engineers code you can gain access to the programming side of an alarm, and basically screw it all up.
that is why customers are not told the engineers code
so you can reprogram a panel without the engineer code?
if so then whats the point in having the code at all?
and if you do need the engineer code to reprogram the panel then how is the new alarm co supposed to get it if you can't give it to them because your old alarm co wouldn't tell you?
so you can reprogram a panel without the engineer code?
if so then whats the point in having the code at all?
and if you do need the engineer code to reprogram the panel then how is the new alarm co supposed to get it if you can't give it to them because your old alarm co wouldn't tell you?
Mmmm ... having thought about is I suppose it could be a better idea as some bellboxes use the AUX supply for the bell hold-off. However, I am not keen on disturbing the field wiring on old installations unless there is plenty of slack in the panel
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