It's all going wrong..........

[cailin]

Hi,

We're currently doing an extension and the builder we got in came with good references, however........

He disappeared last tuesday, didn't come back until yesterday (monday). While he was gone we had torrential rain and we found 3 leaks in the roof, 2 of which are around the Velux. There are pockets of water in the felt now. I phoned him last Wed, he came over to look, said he was going to get the roof tile saw (? hello, FEMALE.... was he having me on??) but as I said didn't come back. Roof is still not fixed?! Apparently, he says, the roof wasn't pointed right (roof cement in between tiles)..... which he didn't do, but he did get the guy who did.

What I really want to know is, does this sound like we should be looking for a new builder?? Or give him the benefit of the doubt that this is a one off.........

 

[noseall]

velux rooflights, fitted correctly are fool proof and should not leak.

maybe he meant that he was going to get a skill saw to cut the tiles around the velux correctly?

sounds dodgy. sack him!

the pointing should only be a the last bastion of defence from weather. if a roof is built well, it will withstand quite a bashing from the elements even before final pointing. there should be no need for pointing around a velux roof light, as its a dry fix system.