- 28 Oct 2005
- Reaction score
I occasionally refer customers to BG, but only if the repair iinvolves very expensive parts which BG cover in their fixed price scheme(s). Usually they're much more expensive than me or any local guy though.
Recently BG have changed their policies and charges though, maybe they got wise to engineers like me taking advantage of them.
I think that is thoroughly decent of you Chris to advise the customer to use BG if they are more competitive than you. It further backs up what I was saying yesterday about you professional being honest.
Well done to you.
What he really means is it was beyond his capability to fix it.