One was a diaphram (what ever that is), and a thermocouple. I know one of the items was not on his van and he had to order one via his laptop and came back with the part the following day and fitted it. I think the last part fitted had something to do with the hot water flow, because he mentioned that when the hot water tap was turned on, it also started heating the heating system, but shouldn't have done because it was not turned on.
Hi looprevil I don't want a tug of war either but alot of boilers now I do the same as bg and have tight t&cs and do the same type of contracts as them, I also do a free service for a new install and then do a contract with them after the second year as it's the only way to get breakdowns now, I work for a few letting agents that I do a contract with for breakdowns summer is good as I hardly get called and still have a profitable business on paper. All I say is watch yourself with the t&cs bg have. Give it a year or so and all blokes will be doing this to be honest. Only thing is my fixed price is a little higher and I don't do it for real heaps of junk on the wall. Got to admit it's the way forward now but only as a side line for me with the clients I select.
So your costs would have been £326 to replace the faulty parts. I will pay £339 over 12 months, and also got a 12 months maintenance agreement and a boiler service for my £326!! If both those quotes were on the table I would go for BGs - I would have to, as would anybody else.