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Miele W828 off centre drum

Discussion in 'Appliances' started by Joao, 26 May 2021.

  1. Joao

    Joao

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    Hi, I’m new to this forum, maybe I can get some advice from the experts on this. I have a Miele W828 washing machine that works fine except for a loud noise while spinning. The drum bumps on the glass at two opposite sides. First I replaced the dampers that had no oil in them but the problem persisted, although a little better. When I took the drum out I noticed that the inner drum rotates a bit off centre. So I extracted the inner drum I saw that the axle looks fine as well as the bearings, there is no slack. However, the inner star-like structure that holds the axle has some important corrosion. Do you think it is worth the money and the trouble to try to save this machine?
     
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  3. wgt52

    wgt52

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    Our machine did the same thing after 9 years 10 months. Just in the guarantee period!
    machine had done a little over 2000 washes.
    Miele did the change and the machine has continued working for another 10 years with no sign of breaking again.

    if you can get a new drum then yes, it's worthwhile.
     
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