no power after washing machine blew up

[oldandtired]

hi, new here, please be gentle,
Yesterday had a problem with our washing machine, which turned out to be the brushes, a little tap got it spinning again, then half way through the next wash the control panel flashed, banged and then died. Got new washing machine but the wall socket is now dead, tried a new socket but no good, fuses are all ok, any suggestions would be welcomed

 

[Chri5]

Is this the only socket on the circuit that is dead, or has the complete circuit stopped working ?

When you say you've tried a new socket, do you mean another socket position on the same circuit or that you replaced the old socket with a new one.

Please clarify.

 

[RF Lighting]

Is there an isolator switch above the kitchen worktop which can be used to turn the washing machine on and off?

Some of these isolators have a fuse incorporated into the front. (A fused spur)

 

[oldandtired]

sorry for not being clear, the rest of the circiut is working. It covers the kitchen and upstairs but not the main bedroom, its just this one that has give'n up. I ment that i replced the dead socket with a new (dead) socket

 

[Spark123]

Same chain of thought as RF above - is there a fused spur unit feeding it?

 

[oldandtired]

no isolator, just a standard double socket washing machine plugs in to

 

[Spark123]

Can you trace where the wire feeding the dead socket is coming from?

 

[oldandtired]

Can you trace where the wire feeding the dead socket is coming from?

not really the problem socket has 1 wire in it, the socket on the other side of the wall has 2 wires in it, the socket upstairs above it has 3 wires, all are off the same fuse

 

[Chri5]

Confused..... me !

The washing machine is part of a ring circuit (yes / no)

The rest of the ring is working (yes / no)

(this could be confirmed by using a plug in appliance / table lamp as a tester, testing the sockets either side on the one that's not working !).

Could you have wired up the new socket incorrectly ?

Live = red or brown if cable is newer colour
neutral = black or blue if newer colour
earth = green / yellow sleeved bare conductors

have you confirmed that the new washing machine turns on when you (use an extension lead) and plug it in a known good / working socket ?


What the guys are suggesting and this is quite normal- is that if the washer fits under a counter and plugs in to a socket under the counter, frequently above counter there will be either a switch to turn the socket under the counter off, or a fused spur unit being used as both a switch and a further fused protect unit.
If there is a fused spur, the fuse may well have gone pop.

 

[sparkyspike]

It sounds like you've checked another socket on the circuit and it's dead too. Is this correct? Have you proven they're dead by using a meter, or maybe a table lamp or something? This would eliminate the washing machine.

If your sockets are really all dead, then check your fuses again - rewireable fuses can look intact when they not. Also circuit breakers can remain in the up position but still not be working.

Finally, you may have an RCD which has tripped.

 

[oldandtired]

Confused..... me !

The washing machine is part of a ring circuit (yes / no)

The rest of the ring is working (yes / no)

(this could be confirmed by using a plug in appliance / table lamp as a tester, testing the sockets either side on the one that's not working !).

Could you have wired up the new socket incorrectly ?

Live = red or brown if cable is newer colour
neutral = black or blue if newer colour
earth = green / yellow sleeved bare conductors

have you confirmed that the new washing machine turns on when you (use an extension lead) and plug it in a known good / working socket ?


What the guys are suggesting and this is quite normal- is that if the washer fits under a counter and plugs in to a socket under the counter, frequently above counter there will be either a switch to turn the socket under the counter off, or a fused spur unit being used as both a switch and a further fused protect unit.
If there is a fused spur, the fuse may well have gone pop.

no, washing machine not directly part of ring

yes, rest of ring working, tested with lamp

socket wired correctly

yes, washing machine is working fine on exstention lead

no fused spur washing machine plugs in with a 13 amp plug to socket above working top

thanks for your patience

 

[oldandtired]

It sounds like you've checked another socket on the circuit and it's dead too. Is this correct? Have you proven they're dead by using a meter, or maybe a table lamp or something? This would eliminate the washing machine.

If your sockets are really all dead, then check your fuses again - rewireable fuses can look intact when they not. Also circuit breakers can remain in the up position but still not be working.

Finally, you may have an RCD which has tripped.

all the rest of the ring is working fine

 

[sparkyspike]

You say the washing machine is not directly on the ring. Do you mean it is on a spur? If the ring's ok then you could have a loose wire at the point where the spur is. Or a blown fuse at a fused connection unit (if you have one).

 

[sparkyspike]

Incidentally... It also sounds like you have two spurs running from one socket. Since one is for a washing machine and possibly a drier too ?? you want to be careful about overloading the cable.

 

[oldandtired]

Incidentally... It also sounds like you have two spurs running from one socket. Since one is for a washing machine and possibly a drier too ?? you want to be careful about overloading the cable.

sorry for being unclear, there are no spurs, no fused spurs, only normal double sockets, one of which is dead